ITIL Foundation

Training Highlights :

  • It will be a 2 day classroom training (covered over a weekend)
  • Intensive course based on latest ITIL version Guide
  • iProXel’s 5D model will be used to gear you to crack the ITIL foundation exam in the first attempt
  • Industry experienced trainer in IT service management field to conduct the ITIL training
  • Lunch will be provided for all the two days during the ITIL training
  • Simple language used to cover complex concepts for easy understanding
  • One full length mock ITIL test for free
  • Unique & exam friendly tips and guidance
  • Assistance in filling up the ITILfoundation exam application form

Target Audience :

ITIL Foundation is best suited for, but is not limited to

  • IT Managers/IT Architects
  • System Administrators and Analysts
  • Operations Manager, Database Administrators
  • IT Process Owners, Practitioners
  • Service Delivery Professional, Quality Analyst
  • CIOs, CTOs, IT Directors
  • Anyone pursing ACP certification
  • Anyone who wants to test their knowledge on agile practices


  • Case study discussion from IT industry
  • Group discussions to understand the ITSM concepts better
  • Relevant IT examples to better understand the overall course concepts
  • Short assignments / exercise during the course to test the participants level of understanding
  • Gain a mastery of Service Management including, generic concepts, key principles, and ITIL 4 process models, all of which are required for the ITIL Foundation exam
  • Know-how of ITIL principles can help an individual to understand and apply service management in their organization
  • Understand how to use ITIL tools and techniques in order to improve efficiency and the customer experience
  • Know the purpose and key terms of 15 ITIL practices
  • An industry recognized ITIL foundation training completion certification will be provided by Iproxel Consulting to all participants post successful course completion